Sony released a statement on its official Twitter account, stating that it would investigate the issue. As the PS4 release date arrives worldwide, several system outages are likely as Sony attempts to deal with the heavy traffic of new users.
Sony says it has limited some PSN features, such as the "What's New" section, as well as the ability to view submenus, in order to reduce network issues. The manufacturer says it will restore the features shortly after the PS4 launches.
The PSN outage follows an issue earlier this week where users’ passwords were reset automatically. Some users complained that they were unable to sign-in to PSN despite entering a correct “date of birth” and email address to reset their password.
The PSN password reset also began affecting PS4 and PS3 owners in the U.S. a few days later. Sony says that it is resetting user passwords “purely as a precautionary measure” and was caused by “irregular activity”.
In 2011, Sony had over 77 million user accounts had passwords stolen by hackers for PlayStation Network and other services, costing the company $171 million. Less than six months after the initial breach, hackers were able to again compromise 93,000 PSN accounts.
Sony announced that when it launched the PS4 in the U.S. earlier this month, it sold over one million consoles in 24 hours. Sony’s Fergal Gara told CVG that PS4 “stock allocation in the UK is very healthy indeed and we go into this ready and willing and break our own previous launch record."
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Sony PSN Issues: PlayStation Network Sign-In Problems, Features Limited As PS4 Release Arrives
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